How can I cancel my bluum?

All bluum subscriptions renew at the end of term (gifts not included)

1. Send your cancel request to cancel@bluum.com from the email used for your bluum account along with your special bluum service token (your bluum identification)

2. The service token can be found in your bluum account under the "profile" tab of your dashboard. On the bottom of your profile tab, click  "create service token" and include it with your cancel request (a simple copy/paste is fine). This will ensure that we know it is you who is submitting the request.

3. Cancel instructions will be sent within 24 hours after your request is received.
Please note: If your request is not sent from the correct email address on file, this may delay your response.

Once your subscription has been cancelled, you will receive confirmation via email.  If you do not see these cancellation confirmations, your subscription has not been cancelled.

Early cancellation of 3 month or longer bluum subscriptions must be requested via customer service at contact@bluum.com AND will incur an early cancellation fee of $25 which will be deducted from the refund of the remaining months left in the subscription term 

 

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