All bluum subscriptions renew at the end of term (gift subscriptions not included).
To cancel your bluum subscription and avoid future renewal charges, login to your bluum account before your next renewal date.
- Go to "Account"
- Select "Settings" under "My Family" for each subscription you wish to cancel
- Click "Cancel Subscription"
- Complete ALL steps and wait for confirmation of your canceled bluum subscription
Once your subscription has been cancelled, you will receive confirmation via email. If you do not receive it, your subscription has not been cancelled and you will be billed upon your next renewal date.
Early cancellation of 3 month (or longer) bluum subscriptions must be requested via Customer Experience at firstname.lastname@example.org AND will incur an early cancellation fee of $25 which will be deducted from the refund of the remaining months left in the subscription term. Subscriptions must be cancelled before the next billing date shown on your bluum account in order to avoid subscription renewal charges. Non cancelled subscriptions will continue having bluum boxes shipped and delivered.
PLEASE NOTE: The cancel process does not cancel the order and no refund will be processed. In order to cancel an order after already completed, you must contact Customer Service at email@example.com immediately to avoid any boxes from shipping.